​​​​Hot Tubs Ottawa

Frequently Asked Questions – Hot Tubs Ottawa

Buying a hot tub is a big decision, and it’s normal to have questions. Below are answers to some of the most common questions we receive from customers across Ottawa, Orleans, Kanata, Barrhaven, and surrounding areas.

How much electricity does a hot tub use?

Electricity usage depends on several factors, including the size of the hot tub, how often it’s used, insulation quality, and outdoor temperatures. While exact costs vary, a properly insulated hot tub designed for the Canadian climate is generally affordable to operate year-round.

Be cautious of anyone giving you an exact monthly dollar figure without knowing your usage habits, climate exposure, or electrical setup — real-world operating costs vary from household to household.

Do I need to reinforce my deck for a hot tub?

In most cases, yes. A filled hot tub with water and occupants can weigh several thousand pounds. Many standard decks are not engineered to support that kind of load safely.

If you’re planning to place a hot tub on a deck, we strongly recommend consulting a qualified contractor or structural engineer to ensure proper support. Ground-level installations on a concrete pad or reinforced base are often the safest option.

What kind of base or pad does a hot tub need?

Hot tubs require a solid, level foundation. Common options include:

A poured concrete pad

Precast concrete patio slabs

A professionally engineered spa base

Gravel, patio stones without proper support, or uneven surfaces are not recommended and can cause long-term issues with the tub’s structure and performance.

Can a hot tub be used in the winter?

Yes — hot tubs are designed to be used year-round, even in Canadian winters. In fact, winter is one of the most popular times to enjoy a hot tub.

The key is proper insulation, a well-fitted cover, and routine maintenance. When designed correctly, a hot tub will operate efficiently and reliably even in freezing temperatures.

How is a hot tub delivered?

Hot tubs are typically delivered using specialized equipment designed to move large, heavy items safely. Delivery methods depend on access to your property, gate widths, terrain, and final placement location.

We review delivery details with each customer ahead of time to ensure a smooth and safe installation day.

What electrical requirements does a hot tub have?

Most hot tubs require a dedicated electrical connection, typically 240V, installed by a licensed electrician. Electrical requirements vary by model, so it’s important to confirm specifications before installation.

We recommend hiring an electrician experienced with hot tub installations to ensure everything is done safely and to code.

Are saltwater hot tubs better?

Saltwater systems can be appealing, but they are not always the best solution for every customer. Salt systems introduce additional components and maintenance considerations and can be more corrosive to certain parts over time.

Traditional water care systems remain a reliable and cost-effective option for many hot tub owners. We’re happy to discuss the pros and cons so you can decide what’s right for your situation.

How long does a hot tub last?

The lifespan of a hot tub depends on build quality, maintenance, and how well it’s cared for. With proper upkeep, a quality hot tub can provide many years of reliable use.

Regular water care, keeping the cover in good condition, and addressing small issues early all help extend the life of your hot tub.

Do you provide service and support after the sale?

Yes. We support the hot tubs we sell and are available to help with water care questions, maintenance guidance, and service needs. Long-term support is an important part of owning a hot tub, and we believe it shouldn’t end after delivery.

Still have questions?

If you don’t see your question answered here, feel free to contact us. We’re happy to provide honest, straightforward information to help you make the right decision.